§01 Process
Nine steps. About four hours of your time.
The most common reason a website project drags on for months is that the client quietly gets handed the work. Here is exactly who does what.
- 01 You60–90 min MeResearch and notes
Discovery
One working session. Your customers, your competition, and how work actually reaches you today.
- 02 YouReview MeStructure document
Strategy
Page structure, conversion path and search targets, written down and agreed before any design.
- 03 You~1 hour MeAll copy
Content
I write it, you correct it. Nobody hands you a spreadsheet and asks you to fill in your own website.
- 04 YouOne round of notes MeDesign
Design
Every page type, desktop and mobile, at full fidelity before production code exists.
- 05 YouNothing MeBuild and QA
Build
Fast, accessible, semantic. The performance budget is enforced by the build, not checked at the end.
- 06 You1–2 hours MeRevisions
Review
You see it on a real URL and mark it up. Revisions run to the number named in your package.
- 07 YouNothing MeFull test pass
Testing
Keyboard, screen reader, real devices, forms end to end. Every link and every state.
- 08 YouApprove go-live MeLaunch
Launch
Redirects mapped, analytics verified, Search Console connected, every account in your name.
- 09 YouOptional MeSupport
Support
A defined post-launch window, then an optional care plan. Not a silence.
Scope, price and launch date — in writing, before work starts, with a stated remedy if I miss the date for reasons on my side. Not rankings, not lead volume, not revenue. Nobody can promise those honestly, and the ones who do are selling something else.